Cancellation Policy

We ask clients to arrive early to their appointments. In the case of an extenuating circumstance, clients should call or text to inform the Expert of their plan to be late. A maximum of 15 minutes lateness is permitted with prior notification. Clients may cancel 48 hours before their appointments without a cancellation fee. The full price of the service will be charged in the event of a no call-no show. Same day cancellation will only trigger a partial payment (half) of the service.

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